About Us

Fair Go Casino is an online casino for players in the United Kingdom. We provide a straightforward place to play casino games through your own account, with access to a selection of slots, live tables and jackpots.

Our games come from established studios and are presented through a single account area. You can use the cashier to manage deposits and withdrawals, look at your available balance and access the account information relevant to your play.

We aim to make the service clear and easy to use. Information about games, payments, account requirements and safer gambling tools is provided so you can make informed choices before and during your time with us.

Our approach is based on fair play, dependable service and responsible account management. We want you to understand how the service works and have practical tools available when you need to control your gambling.

• Fair play: we provide games from established studios and present the relevant game information through our site.
• Fast payouts: we process eligible withdrawal requests as promptly as possible, subject to account checks, payment processing and the terms shown in the cashier.
• Safer gambling: we provide tools and information to help you set boundaries, including deposit limits, time-outs and self-exclusion.
• Age protection: we do not permit anyone under 18 to use our gambling service and may ask for information to confirm your age and identity.

You remain responsible for deciding whether gambling is suitable for you. If gambling is affecting your finances, relationships, work or wellbeing, consider stopping and seeking help from GambleAware, GamCare, GamStop or the National Gambling Helpline.

We use account verification to help protect you, our service and the payment process. We may ask for documents or other information before an account can be fully used or a withdrawal can be completed. These checks help us confirm your identity, age and ownership of payment methods.

We handle account and payment information using security measures designed to protect it. Payments are processed through the options made available in the cashier, and the information shown there will explain the relevant requirements and processing stages.

If you need help with your account, a payment, verification or safer gambling tools, our support team is available around the clock. Contact us at support@casino-fairgo.co.uk or use the live chat on the site.

1. Keep your login details private and tell us promptly if you think someone else has accessed your account.
2. Use the limits and account controls available to you before you deposit or play.
3. Make sure the personal and payment information on your account is accurate and up to date.
4. Contact support if you need help understanding a transaction, an account check or a safer gambling option.