Fair Go Casino VIP Program: Points, Rewards and Personal Support

The programme is built around comp points and account status. You collect comp points on every spin, then exchange them for free spins whenever you choose through the Fair eXchange feature. VIP players can also receive enhanced bonuses and additional support suited to their account.

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Your VIP benefits can include priority withdrawals and potentially higher withdrawal limits. The available limit depends on your account status and loyalty, with the details discussed directly with your personal VIP host.

• Earn comp points on every spin.
• Exchange comp points for free spins through Fair eXchange.
• Receive enhanced bonuses as a VIP player.
• Get priority withdrawals.
• Discuss potentially higher withdrawal limits with a personal VIP host.
• Receive exclusive VIP Thursday deposit bonuses in your casino inbox.

Comp points are earned on every spin, giving your regular play an additional reward track. You can exchange the points for free spins at any time using Fair eXchange, which is found in the top-right menu.

Using Fair eXchange

The points system works alongside other free-spin opportunities. Personalised free-spin offers may be sent by email to eligible players, while VIP promotions are delivered through the casino inbox when they apply to your account.

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Horseman's Prize also carries a double comp-points promotion. This gives the featured game a separate points incentive, while the standard programme continues to award comp points on every spin.

VIP Thursday brings special VIP deposit bonuses to eligible players every Thursday. These offers are delivered to your casino inbox, so check your account messages when the weekly promotion is available.

The inbox is also used for other account-based promotions. Monthly featured pokie bonuses and personalised offers can be sent to eligible players, alongside VIP Thursday rewards. The exact offer shown to you depends on your eligibility and account status.

When you receive an inbox offer, go through its conditions before accepting it. Pay attention to the qualifying action, any use-by period and the terms attached to the reward. Promotions are entertainment offers, and real-money play carries risk.

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You can contact 24/7 Live Chat if you need help understanding an account promotion or want to ask about your VIP benefits. Email support and a call-back request option are also available.

VIP players receive priority withdrawals as part of the account benefits. VIP customers may also have higher withdrawal limits, based on account status and loyalty. Your personal VIP host can discuss the limit available to you.

Standard withdrawal rules still provide useful reference points. The minimum withdrawal is £100, the maximum per transaction is £2,500, the weekly limit is £7,500 and the monthly limit is £30,000. VIP status may unlock higher limits.

Bitcoin withdrawals are processed instantly, while bank transfer withdrawals can take up to 15 business days. Other payment methods can have different limits and processing arrangements, so use the method and account information shown at the time of your withdrawal.

Account verification can take from 10 minutes to 5 business days. You may be asked for photo ID, a passport, a bank statement and copies of any card used to deposit. Uploading documents in advance can help speed up future withdrawals.

A simple routine helps you keep track of the rewards linked to your account. Check your comp points, look at your casino inbox on Thursdays and speak with your VIP host when you want to understand your current status or withdrawal options.

1. Open Fair eXchange and note your current comp points balance.
2. Exchange points for free spins when a reward suits you.
3. Check your casino inbox for VIP Thursday offers.
4. Look at personalised emails and account messages for eligible rewards.
5. Ask your personal VIP host about your account status and withdrawal limits.
6. Use 24/7 Live Chat if you need help with a promotion or account benefit.

Set a budget before playing and treat VIP rewards as entertainment extras, not as a way to recover losses. Daily or monthly deposit limits can be arranged through customer support, and self-exclusion can freeze your account for a week, a month, a year or permanently.

Fair Go Casino uses 128-bit SSL encryption for transactions and is available only to players aged 18 or over. Keep your login details private and contact support if you need help managing your account.